General
Smoke-free property
Fan
Family rooms
Non-smoking rooms
Heating
Hypoallergenic room available
Elevator
Room service
Soundproof rooms
Wake-up service
Wake-up service/Alarm clock
Air conditioning
Tile/Marble floor
Facilities for disabled guests
Soundproof
Laptop safe
Spa
Massage (Paid)
Spa/Wellness packages
Full-body massage
Head massage
Foot massage
Neck massage
Back massage
Spa (Paid)
Hot tub/Jacuzzi
Hand massage
Couples' massage
Spa facilities
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Shower
Bathtub or shower
Free toiletries
Hairdryer
Bathtub
Bathrobe
Accessibility
Upper floors accessible by elevator
Entire unit wheelchair accessible
Wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Visual aids (tactile signs)
Visual aids (Braille)
Auditory guidance
Bathroom emergency cord
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Security alarm
Key access
Safe
Smoke alarms
24-hour security
Key card access
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Thermometers for guests provided by property
Access to healthcare professionals
Face masks for guests available
Front Desk Services
Invoice provided
Baggage storage
Tour desk
Private check-in/out
Currency exchange
Concierge
Express check-in/out
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Contactless check-in/out
Cashless payment available
Mobile app for room service
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Delivered food covered securely
Food & Drink
Breakfast in the room
Special diet meals (on request)
Minibar
Kid-friendly buffet
Bedroom
Linens
Wardrobe or closet
Extra long beds (> 6.5 ft)
Media & Technology
Flat-screen TV
TV
Telephone
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Business center
Room Amenities
Socket near the bed
Clothes rack
Living Area
Desk
Sitting area
Cleaning Services
Daily housekeeping
Laundry (Paid)